Terms of Trade

CREMCO LIMITED

TERMS & CONDITIONS OF TRADE

These Terms & Conditions apply to all quotations, estimates, services, labour, materials, installations, maintenance, repairs, and works carried out by Cremco Limited (“the Company”, “we”, “our”, or “us”). By accepting a quotation, requesting services, approving work to commence, or allowing access to site, the Customer agrees to these Terms & Conditions.

1. SERVICES

Cremco Limited provides Plumbing, Drainlaying, Gasfitting, Electrical, Maintenance, Repairs, Renovations, Testing, Installations, and associated trade services.
All work shall be completed in accordance with relevant New Zealand legislation, regulations, standards, and industry requirements including:

New Zealand Building Code
AS/NZS Standards
PGDB requirements
EWRB requirements
Health and Safety at Work Act 2015

2. QUOTATIONS & ESTIMATES

All quotations are valid for thirty (30) days unless otherwise stated.
Estimates are approximate only and are subject to change upon site inspection or commencement of work.
Quotations are based on visible site conditions and information available at the time of pricing.
Additional charges may apply where:

Hidden defects are discovered
Existing systems are non-compliant
Site conditions differ from those expected
Additional labour or materials are required
Council or compliance requirements change
Customer requests variations

Variations requested after acceptance of quotation shall be charged separately.
Verbal quotations are indicative only until confirmed in writing

3. PRICING

All pricing is in New Zealand Dollars (NZD).
GST will be added where applicable unless otherwise stated.
The Company reserves the right to adjust pricing where material costs, supplier pricing, or project scope changes after quotation acceptance.
Additional charges may apply for:

Emergency callouts
Weekend work
Public holidays
After-hours work
Difficult access
Excessive travel
Standby time caused by other trades or site delays
variations

4. PAYMENT TERMS

Residential invoices are due immediately upon completion unless otherwise agreed in writing.
Commercial accounts shall be paid by the 20th of the month following invoice date unless otherwise agreed.
The Company may require:

Deposits
Progress payments
Payment prior to ordering materials

Failure to make payment when due may result in:

Suspension of work
Delay of scheduled works
Withdrawal from site
Cancellation of future bookings

Interest may be charged on overdue accounts at 2.5% per month compounding monthly from the due date until paid in full.
The Customer shall be liable for all costs incurred recovering overdue accounts including:

Debt collection fees
Legal costs
Disputes Tribunal fees
Solicitor costs
Administrative costs

5. OWNERSHIP OF MATERIALS

Ownership of all materials supplied remains with Cremco Limited until payment has been received in full.
The Company reserves the right to recover unpaid materials where legally permitted.

6. ACCESS & SITE CONDITIONS

The Customer shall provide safe and reasonable access to the worksite.
The Customer is responsible for:

Clearing work areas
Providing access to services
Ensuring pets are secured
Advising of hazards
Obtaining approvals where required

Additional charges may apply where:

Access is restricted
Work areas are not ready
Delays are caused by other parties
Unsafe conditions exist

Unless specifically included within the quotation, the Company is not responsible for:

Painting
Plastering
Tiling
Concrete reinstatement
Landscaping
Decorative finishes
Cleaning beyond normal trade cleanup

Reasonable access damage may occur during works.

7. HIDDEN CONDITIONS & EXISTING INSTALLATIONS

The Customer acknowledges that hidden defects or unforeseen conditions may exist within existing plumbing, drainage, gas, or electrical systems.
The Company shall not be responsible for:

Pre-existing faults
Deteriorated pipework
Corrosion
Unsafe wiring
Existing leaks
Cracked drainage
Non-compliant historical work

Any additional work required due to hidden conditions shall be treated as a variation and charged separately.
The Company may suspend work until instructions or approvals are received.

8. UNDERGROUND SERVICES

Unless specifically engaged to locate services, the Customer is responsible for identifying underground services prior to excavation.
The Company shall not be liable for damage to unidentified underground services, cables, pipes, or utilities.

9. CUSTOMER SUPPLIED MATERIALS

No warranty is provided on customer supplied fixtures, fittings, appliances, or materials.
The Company accepts no responsibility for:

Defective supplied products
Delays caused by supplied products
Incorrect sizing or compatibility
Product failures
Warranty claims relating to customer supplied items

Additional labour charges may apply where supplied products are unsuitable or defective.

10. COMPLIANCE & CERTIFICATION

All regulated work shall be carried out by appropriately licensed and registered tradespeople.
Relevant certificates may include:

Electrical Certificate of Compliance (COC)
Electrical Safety Certificate (ESC)
Gas Certificate of Compliance (COC)
Gas Safety Certificate (GSC)
Producer Statements PS3, where applicable

Certificates relate only to work completed by Cremco Limited.

11. WARRANTIES

Workmanship warranty is limited to twelve (12) months from practical completion unless otherwise stated.
Manufacturer warranties apply to supplied products and equipment.
Warranty does not cover:

Misuse
Accidental damage
Fair wear and tear
Blockages caused by foreign objects
Lack of maintenance
Third-party interference
Existing system failures
Power surges
Water quality issues
Customer supplied products

The Customer must notify the Company in writing within seven (7) days of becoming aware of any alleged defect.
The Customer must allow Cremco Limited reasonable opportunity to inspect and remedy any issue before engaging third parties.

Failure to do so may void warranty claims.

12. EMERGENCY & AFTER-HOURS WORK

Emergency, weekend, after-hours, and public holiday services may incur higher labour and callout rates.

13. HEALTH & SAFETY

Cremco Limited complies with the Health and Safety at Work Act 2015.
The Company reserves the right to immediately stop work where:

Unsafe conditions exist
Hazardous materials are present
Aggressive or abusive behaviour occurs
Site conditions breach health and safety requirements

Any delays or costs resulting from unsafe conditions shall be the responsibility of the Customer.

14. PHOTOGRAPHS & SITE RECORDS

The Company may take photographs and maintain site records before, during, and after works for:

Compliance
Quality assurance
Record keeping
Dispute resolution
Marketing purposes

Customer details or identifying information will not be publicly disclosed without consent.

15. LIABILITY

To the maximum extent permitted by law, the Company’s liability is limited to the value of the services supplied.
The Company shall not be liable for:

Indirect or consequential loss
Loss of profits or income
Business interruption
Tenant disruption
Existing system failures
Damage caused by hidden defects
Delays beyond reasonable control

Work shall be deemed practically complete when substantially completed and capable of intended use, notwithstanding minor defects or incomplete items.

16. FORCE MAJEURE

The Company shall not be liable for delays or inability to perform work due to events beyond reasonable control including:

Weather events
Flooding
Supplier shortages
Utility outages
Council delays
Natural disasters
Labour shortage
Transport disruptions

Work shall be deemed practically complete when substantially completed and capable of intended use, notwithstanding minor defects or incomplete items.

17. CONSUMER GUARANTEES ACT

Where services are acquired for business purposes, the Customer agrees that the Consumer Guarantees Act 1993 does not apply.
Nothing in these Terms limits rights that cannot legally be excluded under New Zealand law.

18. CANCELLATION

Cancellation fees may apply where:

Materials have been ordered
Labour has been scheduled
Work has commenced

The Customer shall reimburse all reasonable costs incurred up to the cancellation date.

19. PRIVACY

The Customer authorises the Company to collect, retain, and use personal information for:

Providing services
Account management
Credit assessment
Debt recovery
Marketing communications

Information will be managed in accordance with the Privacy Act 2020.

20. DISPUTES

Any dispute or concern relating to works completed must be raised in writing within seven (7) days of discovery.
Both parties agree to attempt resolution in good faith prior to commencing legal proceedings.
The Customer shall not withhold payment for undisputed portions of invoices.

21. GOVERNING LAW

These Terms & Conditions are governed by the laws of New Zealand.

CONTACT DETAILS

Cremco Limited

Phone: 020 456 0786

Email: info@cremco.co.nz

Website: www.cremco.co.nz

Auckland, New Zealand

Water pressure issues can be caused by a range of factors including blocked pipes, leaks, ageing systems, or incorrect pipe sizing.

We inspect the system to identify the cause and provide a practical solution to restore consistent water pressure throughout the property.

This may involve repairs, partial upgrades, or adjustments to improve flow performance.

We focus on ensuring reliable water delivery to all fixtures in the home or building.

We provide landscaping drainage solutions designed to manage excess surface water and improve ground conditions around residential and lifestyle properties.

Poor drainage in outdoor areas can lead to water pooling, muddy lawns, damaged gardens, and ongoing erosion issues. We install practical systems that help move water away from problem areas and improve overall site usability.

Our work includes garden drainage, lawn drainage, subsoil drainage, surface channels, and drainage solutions for driveways and outdoor living areas. We assess the land and water flow patterns before recommending the most effective approach for your site.

Whether you’re dealing with a persistently wet lawn, water collecting near structures, or runoff problems after heavy rain, we provide straightforward solutions that improve drainage and protect your outdoor spaces long-term.

We deliver complete drainage packages for new subdivisions from earthworks stage through to final connection and compliance.

This includes installation of stormwater and wastewater networks, manholes, cesspits, and all associated drainage infrastructure.

We coordinate with engineers, surveyors, and site teams to ensure works are completed in the correct sequence and align with the overall development programme.

The focus is on efficient delivery, accurate installation, and meeting council requirements so projects can progress smoothly through to completion.

We construct public drainage systems for subdivisions, roadworks, and civil developments. This includes stormwater and wastewater networks, manholes, cesspits, and associated infrastructure installed to approved engineering designs. We work closely with engineers, local councils, and developers to ensure all works are completed accurately, inspected correctly and signed off without delays.

We carry out water main upgrades and replacements for properties experiencing low pressure, leaks, or ageing infrastructure. Work includes excavation, pipe replacement, new connections, pressure testing, and reinstatement of surfaces. Upgrading water mains improves flow reliability and ensures the system can handle current and future demand, particularly for growing properties and developments.

We install manholes and cesspits as part of stormwater and wastewater drainage systems across residential, commercial, and civil projects.

Cesspits collect surface water and direct it into the drainage network, while manholes provide access points for inspection, maintenance, and future repairs.

All installations are completed to required specifications and positioned to ensure the drainage system remains accessible and functional over time.

We install culverts to allow natural water flow under driveways, accessways, and tracks without causing erosion or washouts.

Correct sizing and placement is important to ensure water flows freely during heavy rainfall without backing up or damaging surrounding ground.

Our installations are built to suit NZ conditions and are commonly used for rural driveways, farm accessways, and subdivision crossings.

We install site drainage systems to manage water during construction and earthworks.

This includes temporary drainage to control surface water during building stages, as well as permanent systems that become part of the final site infrastructure.

Good site drainage helps prevent delays, protects subgrades, and keeps work areas safe and accessible during wet weather.

We work with builders and contractors to install drainage at the right stage of construction to support programme efficiency.

We install subsoil drainage systems to manage water that builds up below ground level.

This helps prevent issues such as saturated ground, hydrostatic pressure, dampness, and structural movement around foundations and retaining walls.

Systems typically include drainage coil, filter fabric, gravel surrounds, and discharge connections to stormwater or suitable outlets.

Proper installation ensures groundwater is redirected away from structures, improving long-term stability of the site.

Soak pits and retention systems are used where stormwater cannot be discharged directly into council infrastructure.

We design and install systems that temporarily store or disperse stormwater into the ground, helping reduce surface flooding and pressure on surrounding drainage networks.

Before installation, we assess soil type and permeability to ensure the system is suitable for the site. Poorly designed soakage systems can fail quickly, so correct sizing and placement is important.

These systems are commonly used in residential builds, subdivisions, and rural properties.

We provide complete onsite wastewater solutions, including system design, installation, and commissioning.

Every property is assessed individually to determine the most suitable wastewater treatment option. This includes soil testing, slope assessment, groundwater conditions, and expected daily usage.

We then design and install a system that meets both council requirements and practical site conditions. This may include septic systems, advanced treatment units, or alternative disposal methods depending on the site.

We also assist through the consent process where required to help ensure smooth approval and installation.

We install complete septic tank and effluent disposal systems for rural properties, lifestyle blocks, and sites outside council wastewater networks.

Each system is designed based on soil conditions, site layout, groundwater levels, and household usage requirements. This ensures the system is capable of handling wastewater safely and efficiently over the long term.

Our work includes excavation, tank installation, pipework, distribution lines, and effluent field construction. We also ensure systems meet relevant council and environmental requirements.

Proper installation is critical to avoid future issues such as surface ponding, poor absorption, or system overload.

Blocked drains are one of the most common issues we deal with and can quickly escalate if not resolved properly.

We attend site to locate and clear the blockage using appropriate methods depending on the cause. Common issues include grease build-up, foreign objects, root intrusion, or partial pipe collapse.

Once the blockage is cleared, we assess the condition of the drain to determine whether there is an underlying issue that needs attention. This helps prevent repeat blockages and ongoing frustration.

The aim is to restore full flow quickly and give you confidence the system is working as it should.

Drainage systems can fail for a number of reasons including tree root intrusion, pipe collapse, ground movement, poor installation, or ageing materials.

We start by identifying the exact cause of the issue before recommending the most practical repair option. In some cases this may be a targeted repair, while in others a full section replacement is the better long-term solution.

Our approach focuses on fixing the root problem rather than applying short-term patches. This helps reduce repeat issues and unnecessary future costs.

We aim to complete repairs efficiently with minimal disruption to your property, driveway, or landscaping wherever possible.

We install and upgrade wastewater and sewer drainage systems for residential homes, commercial properties, and development sites.

This includes new house connections, system replacements, and upgrades to existing drainage networks that may be damaged, blocked, or no longer compliant.

All wastewater work is completed in line with council requirements and New Zealand regulations, ensuring safe discharge and correct system performance. We take care with gradients, connections, and pipe alignment to prevent future issues such as blockages, backflow, or system failure.

Where required, we also coordinate with council inspectors and other contractors to ensure smooth approvals and sign-off.

We install stormwater drainage systems designed to control and direct surface water safely away from buildings, driveways, and usable land areas.

Work includes cesspits, stormwater pipes, surface channels, downpipe connections, and soakage systems where suitable. We also carry out upgrades to existing systems that are undersized, damaged, or not coping with current rainfall demands.

Before installation, we assess site levels, flow direction, and discharge points to ensure the system performs effectively during heavy rain events. Poor stormwater control can quickly lead to flooding, erosion, and structural damage, so correct design and installation is essential.

Our focus is on practical, low-maintenance systems that handle real NZ weather conditions and reduce ongoing water issues on site.

We provide complete drainage installation for residential, commercial, and civil projects across New Zealand.

Our work covers everything required to get your drainage system from design plans through to final connection and compliance sign-off. This includes excavation, pipe installation, bedding, falls, backfilling, and connection to existing services where required.

We regularly work alongside builders, site managers, and other trades to ensure drainage is installed at the right stage of construction without causing delays to the build programme.

Every system is installed in accordance with New Zealand Building Code and local council requirements, ensuring proper performance, correct fall, and long-term durability. The goal is simple a drainage system that works properly from day one and doesn’t cause issues down the track.

Reduce your power bills and invest in a smarter energy future with professional solar solutions tailored to your property. We provide complete solar panel services for residential and commercial clients, delivering reliable systems designed for long-term performance and energy efficiency.

From new solar installations to system upgrades and maintenance, our experienced team manages every stage of the process including system design, solar panel installation, inverter installation, battery installation, electrical connections, testing and commissioning. We ensure all work is completed safely, efficiently and in compliance with New Zealand electrical standards.

Whether you are looking to power your home, business, rental property or new build we can help design a solar solution that suits your energy usage and budget.

We work with trusted solar products and quality components to provide systems that are reliable, efficient and built to handle New Zealand conditions.

Our Solar Services

Solar Panel Installation

Complete supply and installation of high-quality solar panel systems for residential and commercial properties.

Solar System Design

Custom designed solar solutions based on your property size, roof layout and energy consumption requirements.

Inverter Installation & Replacement

Professional inverter installation, upgrades and replacements to keep your solar system operating efficiently.

Battery Storage Solutions

Battery storage systems designed to store excess solar energy and improve energy independence.

Solar System Upgrades

Expand or upgrade existing solar systems to improve performance and increase energy generation capacity.

Solar Maintenance Servicing

Routine inspections, servicing and maintenance to ensure your solar system continues performing at its best.

Solar Repairs Fault Finding

Diagnosis and repair of solar system faults, inverter issues, damaged panels and performance problems.

EV Charger Integration

Integration of EV chargers with solar systems for smarter and more efficient vehicle charging at home or work.

Why Choose Us?

Qualified and Licenced electrical professionals
Residential and commercial solar solutions
Complete supply and installation services
Quality solar products and components
Safe and compliant workmanship
Ongoing servicing and maintenance support

Thinking about installing solar panels or upgrading your existing system? Contact our team today to discuss the right solar solution for your property.

Regular electrical maintenance helps identify potential issues early, improve system reliability and reduce unexpected breakdowns.

We provide scheduled maintenance and servicing for residential and commercial properties, helping ensure electrical systems remain safe, efficient, and operating correctly over time.

Looking for ongoing electrical maintenance? Contact our team to discuss servicing options.

We provide professional commercial electrical services for a wide range of businesses andcommercial properties throughout Auckland.

From fit-outs and lighting upgrades to maintenance and repairs, we understand the importance of reliable electrical systems for business operations and work efficiently to minimise disruption to your workplace.

Need a reliable commercial electrician? Speak with our team today.

Well-designed outdoor and security lighting can improve the safety, appearance, and functionality of your property. We install a range of outdoor lighting solutions including sensor lights, pathway lighting, garden lighting, floodlights, and security lighting systems.

Our team can help design practical lighting layouts to suit your property and outdoor spaces.

Need outdoor or security lighting installed? Contact our team today.

As electric vehicles become more popular, having a dedicated EV charger installed at your propertyprovides faster, safer and more convenient charging.

We install EV charging solutions for homes and businesses, ensuring your system is properly configured, safely connected, and suitable for your vehicle and power supply requirements.

Looking to install an EV charger? Talk to our team about the right charging solution for your property.

We provide professional electrical services for electric hot water cylinders, including newconnections, replacements, repairs, and system upgrades.

Whether you’re replacing an existing cylinder or installing a new system, we ensure all wiring and electrical components are installed safely and correctly for reliable hot water performance.

Need wiring for a hot water cylinder? Our team is ready to help across Auckland.

Stay comfortable all year round with professionally installed heat pump systems tailored to your home or business. We provide complete heat pump supply and installation services helping you choose the right system for efficient heating, cooling and energy performance.

Our experienced team handles the entire installation process, including system selection, mounting, electrical connections, pipework, testing, and commissioning ensuring every installation is completed safely, neatly and to New Zealand standards.

Whether you need a single-room solution, multi-room system, or commercial heat pump installation, we deliver reliable workmanship and quality products designed for long-term performance.

We also provide heat pump replacements, servicing, maintenance, and repairs to keep your system operating efficiently throughout every season.

Why Choose Us?

Supply and installation of quality heat pump systems
Residential and commercial installations
Energy-efficient heating and cooling solutions
Qualified and experienced installers
Servicing, maintenance, and repairs available
Reliable Auckland-wide service

Looking to install a new heat pump or replace an existing system? Contact our team today for professional advice and reliable service.

Older wiring can become unsafe, unreliable, and unable to handle modern electrical demand. We provide complete and partial rewiring services to improve safety, reliability, and overall electrical performance.

Whether you’re renovating an older property or upgrading damaged wiring, we ensure your electrical system meets current standards and performs safely for years to come.

Need rewiring or cable upgrades? Our team can help with safe and reliable solutions.

We work alongside homeowners, builders, and project managers to deliver reliable electrical installations for renovation projects across Auckland.

From planning and wiring to lighting, switchboards, and final fit-off, we provide practical solutions tailored to your project requirements while maintaining high standards of workmanship throughout the build.

Planning a renovation? Speak with our team about your electrical requirements.

Need extra power points, modern switches, USB outlets, or replacement fittings? We provide safe and tidy installations to improve convenience, functionality, and appearance throughout your property.

Whether it’s part of a renovation, upgrade, or general improvement, we ensure all fittings are installed safely and professionally.

Need additional power points or switches installed? Contact our team today.

Upgrade your property with energy efficient LED lighting designed to reduce power usage while improving the look and functionality of your space.

We install LED lighting for homes, offices, retail spaces, and outdoor areas, helping customersachieve better lighting performance with lower energy costs and reduced maintenance.

Ready to upgrade your lighting? Talk to our team about LED solutions across Auckland.

Older switchboards may struggle to keep up with today’s electrical requirements and can become a safety risk over time. We provide professional switchboard upgrades to improve the safety, performance, and reliability of your electrical system.

Whether you’re renovating, adding new appliances, or upgrading an older property, we can install modern switchboards with appropriate safety protection to suit your home or business.

Looking to upgrade your switchboard? Contact our team for expert advice and professional installation.

Experiencing power outages, tripping circuits, flickering lights, or unexplained electrical faults? Our electricians use professional testing equipment and experience to accurately locate electrical issues and provide safe, effective solutions.

We work efficiently to minimise downtime and ensure your electrical system is operating safely and reliably.

Need help with an electrical fault? Our team is ready to assist across Auckland.

Electrical issues can happen unexpectedly and often need attention before they become bigger problems. Our team provides professional electrical repair services for residential and commercial properties, helping restore safety and reliability to your electrical system.

Whether it’s faulty wiring, damaged fittings, power issues, or equipment not working correctly, we diagnose the problem efficiently and provide practical repair solutions that last.

Need electrical repairs? Contact our team today for fast and reliable service across Auckland.

Building a new home requires reliable electrical work completed to a high standard from start to finish. Our team provides complete electrical services for new build homes across Auckland, working closely with homeowners, builders, and project managers throughout the construction process.

From underground mains and pre-wire stages to lighting, switchboards, power points, appliances, and final commissioning, we deliver practical electrical solutions tailored to your home and lifestyle needs.

We focus on quality workmanship, clear communication, and efficient project delivery to help ensure your build runs smoothly and your electrical system is safe, modern, and built for the future.

Our New Build Electrical Services Include:

Full house wiring
Switchboard installations
Interior & exterior lighting
Power points & switches
Data & TV cabling
Heat pump wiring
EV charger provisions
Smoke alarms & safety systems
Hot water cylinder wiring
Solar-ready installations
Electrical testing & certification

Planning a new build? Speak with our team for reliable and professional electrical solutions tailored to your project.

We install and service gas fires and heating systems for residential properties.

This includes new installations, replacements, servicing, and repairs to ensure safe operation and efficient heating performance.

We ensure all systems are correctly installed with appropriate ventilation and compliance checks.

Thinking about replacing your electric hot water cylinder? Switching to a gas continuous water heater is a popular upgrade for Kiwi homes looking for reliable hot water and improved energy efficiency.

Unlike traditional cylinders that store and reheat water throughout the day, a gas continuous water heater only heats water when you need it. This means you get a constant supply of hot water without worrying about the tank running out.

It’s a practical option for families, busy households and anyone wanting a more efficient hot water solution.

Benefits of switching to gas continuous hot water:

Endless hot water on demand
Lower energy usage compared to traditional cylinders
Reduced running costs
Faster hot water delivery
Space-saving design with no large storage tank
Reliable performance for busy households

Our services include:

Removal of existing electric hot water cylinders
Installation of gas continuous water heaters
Gas line and connection setup
System testing and safety checks
Advice on the right unit for your household needs

All installations are completed to NZ safety standards with a focus on reliable workmanship and making the changeover process smooth and hassle free.

We provide installation and connection services for both 9kg and 45kg gas cylinders helping keep your gas supply safe, secure and running smoothly.

Whether it’s for cooking, hot water, heating or outdoor use we make sure your cylinders, regulators, and connections are installed correctly and working as they should. We can also replace ageing components and check your existing setup for safety and performance.

From single bottle setups to larger dual cylinder systems we’ll help ensure you have a reliable gas supply that suits your needs.

Our services include:

9kg and 45kg gas cylinder installations
Cylinder regulator and hose replacements
Gas bottle changeovers and connections
Dual-cylinder setup installations
Leak testing and safety checks
Maintenance and servicing of cylinder systems

All work is completed to NZ safety standards, with a focus on safe installation, reliable performance, and tidy workmanship.

Whether you’re upgrading your kitchen or replacing an old unit, we provide safe and professional gas hob installation services tailored to your setup.

Correct installation is essential for both performance and safety. We ensure your new appliance is properly connected, tested, and ready to use with all work completed to NZ gas safety standards.

We can also remove and replace existing units, making the process straightforward and hassle free from start to finish.

Our services include:

New gas hob and cooktop installations
Replacement of existing gas hobs
Gas line connections and adjustments
Appliance testing and safety checks
Compliance with NZ regulations and standards
Advice on suitable setups and appliance compatibility

We focus on clean workmanship, reliable service and making sure your appliance is installed properly so you can cook with confidence every day.

Gas systems need regular care to stay safe, efficient and working properly. Our repairs and maintenance service cover everything from fixing faults through to routine servicing that helps prevent issues down the track.

Whether something has stopped working as it should or you simply want peace of mind that everything is running safely, we’ll take care of it with a thorough professional approach.

Our services include:

Gas system repairs and fault fixing
Routine servicing and maintenance checks
Appliance servicing and adjustments
Pipework and fitting inspections
Performance and safety testing
Preventative maintenance to reduce future issues

We follow NZ safety standards on every job and take the time to make sure everything is checked properly. The aim is simple a gas system that’s safe, reliable and working the way it should day in and day out.

We provide complete LPG and natural gas system services for residential properties, covering everything from new installations through to servicing, upgrades, and conversions.

A properly installed gas system is essential for safety, efficiency, and long-term reliability. We make sure all components including regulators, pipework, and fittings are correctly selected, installed, and tested to suit your specific setup.

Our services include:

LPG system installations and connections
Natural gas system installations
LPG to natural gas conversions (where applicable)
Gas appliance setup and integration
System testing, servicing, and compliance checks
Safety inspections and maintenance

All work is carried out to NZ safety standards, with a focus on clear communication and reliable workmanship. The goal is simple a gas system that works safely and consistently without hassle.

If you suspect a gas leak, it’s important to act straight away. Our gas leak detection and repair service is designed to find the source of the issue quickly and fix it properly, so your property is safe again.

We carefully test gas pipework, fittings and appliances to pinpoint leaks. Once located we carry out the necessary repairs and re-test the system to make sure everything is safe before we leave.

Our services include:

Gas leak detection and pressure testing
Repairs to pipes, connections and fittings
Appliance safety inspections
Emergency callouts and urgent fault response
Final safety checks and system verification

We work to NZ safety standards on every job and take a thorough careful approach. You’ll get clear communication, honest advice and peace of mind knowing your gas system is safe and working as it should.

A gas continuous water heater provides hot water on demand, so you’re never waiting for a cylinder to refill or worrying about running out mid-shower.

These systems are a popular choice for many Kiwi homes because they’re efficient, space-saving, and dependable. Water is heated only when you turn the tap on, which helps avoid unnecessary energy use and keeps running costs under control.

Whether you’re replacing an old hot water cylinder or installing a system in a new build or old house, we can help you choose the right setup for your household and usage needs.

Our services include:

Installation of gas continuous water heaters
Replacement of existing hot water systems
Repairs and fault diagnosis
Regular servicing and maintenance
Advice on sizing and system suitability

All work is completed to NZ safety standards, so you can feel confident your system is installed correctly and running safely. It’s a simple, reliable solution for steady hot water day in, day out.

Gasfitting for new builds needs to be planned properly from the beginning so everything runs safely, efficiently and without delays during construction.

We work alongside builders and homeowners to design and install complete gas systems that suit the layout and needs of the property. From pipework to appliance connections, we make sure everything is installed to NZ standards and ready for sign-off.

Whether it’s cooking, hot water, or heating, we set up your gas system so it’s reliable from day one.

Our new build Gasfitting services include:

Full gas system design and installation
Pipework installation during construction
Gas cooktop, oven, and appliance connections
Gas hot water and heating setup
Pressure testing and certification
Compliance with NZ regulations and safety standards

We keep communication clear throughout the build process and coordinate with other trades to avoid delays. The result is a safe, well-planned gas system that’s ready to perform when you move in.

A well-installed shower glass screen can completely transform the look and functionality of your bathroom. Whether you’re replacing old glass, upgrading during a renovation, or installing a brandnew shower enclosure we provide professional shower glass installation tailored to your space.

We install quality shower glass solutions designed for durability, easy maintenance and everyday use. Our focus is on precise fitting secure installation and a clean finish that complements your bathroom layout.

From frameless designs to practical everyday setups, we help create a shower space that looks great and works reliably.

Our services include:

Shower glass installation and replacement
Frameless and semi-frameless shower screens
Custom-fit shower glass solutions
Shower door installation and adjustments
Removal of old shower glass
Sealing, alignment, and finishing work

All installations are completed with care and attention to detail, ensuring your shower glass is safe, secure and built to last.

Whether your shower is leaking, outdated, damaged or simply ready for an upgrade we provide professional shower replacement and installation services tailored to your bathroom and budget.

A leaking shower can lead to water damage and moisture problems over time, while an older shower may no longer suit your needs or style. We handle everything from removing the existing unit through to installing your new shower safely and correctly.

Whether you’re renovating, upgrading for better functionality, or replacing a faulty shower we focus on quality workmanship, reliable plumbing and a clean finish that lasts.

Our services include:

Leaky shower replacements
New shower installations
Shower upgrades and bathroom improvements
Tray, mixer, and fitting replacements
Plumbing adjustments and pipework connections
Waterproofing preparation and leak checks

We complete all work to NZ plumbing standards and take care to minimise disruption during installation. The result is a shower that looks great, works properly, and gives you confidence every day.

Water leaks can start small but quickly lead to serious damage if left unchecked from mould growth and structural issues to unexpectedly high-water bills. We provide fast and effective leak detection and repair services to help protect your home or business.

Whether the leak is visible or hidden, our experienced plumbers work to identify the source quickly and fix the issue properly the first time.

We help with:

Hidden and visible water leaks
Pipework leaks in walls, floors or ceilings
Leaking taps, toilets and fixtures
Pressure related leaks
Burst or damaged pipes
Ongoing or recurring leak issues

Our approach is focused on accurate diagnosis and long-term repair solutions, not just temporary fixes.

When unexpected plumbing damage occurs, having the right documentation can make all the difference in your insurance claim being processed quickly and fairly. We provide detailed plumbing insurance claim reports that clearly outline the issue, cause, and extent of damage.

Whether it’s a burst pipe, hidden leak, blocked drain overflow, or water damage event, we prepare professional reports designed to support homeowners, landlords, and property managers through the insurance process.

Our insurance claim reports include:

Full plumbing inspection and assessment
Identification of likely cause of damage
Documentation of affected areas
Photos and supporting evidence (where required)
Clear written report for insurers
Repair recommendations and scope of work
Professional plumbing quotation (if needed)

We focus on accuracy, clarity, and timely reporting so you can move forward with your insurance claim with confidence and less stress.

Rural properties often come with unique plumbing challenges longer distances, tank water systems, pressure issues, and limited access to mains services. We provide tailored rural plumbing solutions designed to keep your water systems running reliably, no matter how remote your property is.

Whether you’re on a lifestyle block, farm, or rural home, we understand the importance of dependable water supply and functional plumbing you can count on every day.

Our rural plumbing services include:

Rainwater tank plumbing and setup
Pump system installation and servicing
Water pressure troubleshooting
Long-run pipework installation and repairs
Water supply upgrades and maintenance
Rural drainage solutions
General plumbing repairs and support

We focus on practical, long-lasting solutions that suit New Zealand rural conditions not just quick f ixes. Our goal is to ensure your water system is efficient, reliable and built to handle everyday use without stress.

We replace and upgrade plumbing fixtures throughout kitchens, bathrooms and laundries.

Services include:

Taps and mixers
Toilets and basins
Showers and fittings
Laundry fixtures
Water efficient upgrades

Simple upgrades that make a big difference.

We provide full plumbing support for kitchen renovations, ensuring your space is practical and built to last.

Includes:

Sink and tap installation
Dishwasher connections
Pipework upgrades
Layout changes
Appliance plumbing

We help bring your kitchen vision to life. Smart kitchens. Smooth plumbing. Built for life.

We provide installation and servicing of macerator pump systems for bathrooms and laundries where standard drainage isn’t possible due to gravity issues.

Services include:

New installations
Repairs and servicing
Bathroom additions
Laundry setups
Fault diagnosis

Flexible plumbing solutions for tricky spaces. Where gravity stops. We make it work.

We install water filtration systems to improve water quality for homes and businesses across New Zealand.

Services include:

Whole-house filtration
Under-sink systems
Filter replacements
System maintenance
UV Filtrations

Cleaner water, better living, long-term protection. Cleaner water. Healthier home. Better everyday living.

We provide detailed inspections to identify shower leaks and potential waterproofing issues before they spread.

Includes:

Leak detection
Moisture assessment
Plumbing inspection
Written report
Repair recommendations

Clear findings for informed decisions.

We provide practical gutter repair solutions to prevent water damage and keep your property protected.

Services include:

Gutter repairs and replacement
Downpipe repairs
Stormwater solutions
Maintenance and cleaning

We help protect your home from costly water damage.

We provide complete plumbing solutions for new homes and developments, working closely with builders and project teams.

Includes:

Full plumbing installations
Drainage and water systems
Kitchen and bathroom plumbing
Hot water setups
Final fit-offs

We focus on quality, compliance, and smooth project delivery. Solid systems. Smart builds. Done right first time.

Regular maintenance helps prevent unexpected breakdowns and extends the life of your plumbing system.

Services include:

General plumbing checks
Leak prevention
Fixture servicing
Drain inspections
Hot water system checks

We help keep everything running efficiently and reliably.

We specialise in identifying hidden water leaks before they cause major damage or high-water bills.

We investigate:

Wall and floor leaks
Pipework issues
Fixture leaks
Pressure problems
Moisture-related damage

Clear diagnosis leads to faster, smarter repairs.

We provide expert plumbing for bathroom renovations, working with homeowners and builders to deliver functional, stylish spaces.

Services include:

New plumbing layouts
Shower, bath, and vanity installs
Toilet relocations
Fixture upgrades
Full bathroom plumbing fit-outs

We make renovations smooth, organised, and stress-free. Built right. Finished clean. Made to last.

We provide complete hot water cylinder services, including maintenance, replacements, upgrades, and new installations across Auckland.

Whether your system is leaking, underperforming, or outdated, we’ll help you choose the right solution for your property and usage needs.

Services include:

New installations
Mains pressure upgrades from low pressure cylinder
System replacements
Maintenance and servicing

We ensure safe, compliant installations with reliable long-term performance. Hot water made simple. Comfort you can count on.

Plumbing emergencies can happen at any time, and when they do, you need a team you can rely on. We provide prompt and professional emergency plumbing services across New Zealand, helping homeowners and businesses deal with urgent issues quickly and safely.

Whether it’s a burst pipe, blocked drain, leaking hot water cylinder, overflowing toilet, or sudden water leak, our experienced plumbers are ready to respond with practical solutions.

Our focus includes:

Fast response times
Accurate fault finding
Reliable repairs
Minimising water damage
Long-term solutions

We aim to restore your plumbing quickly and reduce stress when things go wrong unexpectedly.

Fast response. Real solutions. No stress.

Need help? 020 456 0786

CREMCO LIMITED

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